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Privacy Policy

About our website

Our website is primarily to provide information about this practice and we do not use it to capture personal data on anyone accessing it. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Visitors to the website are notified of our use of cookies.

Data protection

We use the information you provide primarily for the provision of mediation services to you and for related purposes including addressing correspondence and related documents to other parties to transactions.

Our use of that information is subject to your instructions, the EU General Data Protection Regulation 2018, the Data Protection Act 2018 and our professional duty of confidentiality. Please note that our work for you may require us to give information to third parties such as professional advisers.

We obtain your personal data primarily from your instructions, or the referral to this firm from other professional intermediaries or commercial contacts.

The legal bases which are relevant to the work we undertake for you are mostly in order that we can satisfactorily perform the contract we have with you to provide mediation services and also so that we can protect the interests of our professional indemnity insurers through maintaining suitable  records of what we do on your behalf.  We are sometimes required by law to retain certain data including identity and address details in order that we can comply with the Government's anti-money laundering controls.  

We do not envisage sending any of your personal data outside the UK or the EU. We do not involve ourselves in automated decision making and profiling.

You have a number of rights as a data subject including the rights to:

  • be informed of the data we hold on you
  • have any incorrect or out of date data rectified
  • cease to receive certain forms of communication or to restrict processing,
  • take your data elsewhere ("portability")
  • object to our use of data.

You have a right of access under data protection legislation to the personal data that we hold about you. If you would like to make a request to know about the personal data we hold on you please let me know, preferably in writing stating "data subject access request". If you are unhappy about the way we are managing your data please let me know, and you also have a right to object to the Information Commissioner at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (tel: 0303 123 1113).